Prepaid Card Status
As a security precaution, all account passwords were reset on November 8, 2026. If you need assistance accessing your account or resetting your password, please call the phone number on the Contact Us form.
Contact customer care
via phone or web support
via phone or web support
Check available
card balance
card balance
Find answers to frequently
asked card questions
asked card questions
Update your card
or wallet profile
or wallet profile
View and print
transaction history
transaction history