Prepaid Card Status

COVID-19 Important Update: We know you’re counting on us. If you need help, we encourage you to use our online tools, FAQs or the Contact Us form below whenever possible. If you need to call us, our automated attendant can provide you with balance, transaction history, etc. otherwise, please be aware that you may experience longer than usual wait times.

 
Contact customer care
via phone or web support
Check available
card balance
Find answers to frequently
asked card questions
Update your card
or wallet profile
View and print
transaction history